In a major digital upgrade for train passengers across India, Indian Railways has launched the RailOne mobile app, a unified super app offering a wide range of train-related services on a single platform. Introduced by Union Railway Minister Ashwini Vaishnaw during the 40th Foundation Day of CRIS (Centre for Railway Information Systems), the app aims to simplify and centralize services previously spread across multiple applications.
Available for Android and iOS, the RailOne app replaces and rebrands the earlier Swarail app, which was in pilot testing until now. The app brings together functionalities from apps like IRCTC Rail Connect, UTSonMobile, NTES, Rail Madad, and Food on Track, offering both reserved and unreserved ticket booking, live train tracking, and grievance redressal in one place.
RailOne
All-in-One App by Bharatiya Railways.#10YearsOfDigitalIndia pic.twitter.com/L18jnwLLa4— Ashwini Vaishnaw (@AshwiniVaishnaw) July 1, 2025
Key Features of RailOne App
Here are the standout offerings that make RailOne the Indian Railways’ new digital travel assistant:
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Integrated Booking Services: Users can book both reserved and unreserved tickets. IRCTC users can log in with existing credentials, making onboarding seamless.
- Live Train Tracking: Real-time updates on train location, delays, and platform numbers for better travel planning.
- R-Wallet Integration: The app features R-Wallet, Indian Railways’ secure digital wallet. Passengers can avail 3% discount on unreserved tickets when paying via R-Wallet, with added security through mPIN or biometric authentication.
- All-in-One Assistance: From PNR status, coach finder, and refund management to food delivery, porter booking, and last-mile taxi options, RailOne aims to offer a complete travel experience.
- Multilingual Support: With a simplified interface and multiple Indian languages, the app is designed for accessibility across India’s diverse passenger base.
- Future PRS Integration: RailOne lays the foundation for the upcoming revamped Passenger Reservation System (PRS) set to launch in December 2025, promising enhanced booking capabilities and scalability.
To download the app, users can visit the Google Play Store or Apple App Store, log in with their IRCTC credentials, or create a new account to start accessing the full suite of features.
