Sharing his experience in detail, the former cricketer said that he was made to wait for more than an hour at the counter with his wife and children and that the ground staff were not supportive at all.
New Delhi: Former Indian cricketer Irfan Pathan has slammed Vistara Airlines for ‘rude behaviour’ and bad experience. The former all-rounder, in a Twitter post, shared that he went through the bad experience while traveling to Dubai from Goa.
Sharing his experience in detail, the former cricketer said that he was made to wait for more than an hour at the counter with his wife and children and that the ground staff were not supportive at all.
Pathan, in a tweet, said, “Today, I was travelling to Dubai from Mumbai by Vistara Flight UK-201. At the check-in counter, I had a very bad experience, Vistara was involuntarily downgrading my ticket class which was a confirmed booking. I was made to wait one and half an hour at the counter for a resolution. Along with me, my wife, my 8 month old in fact and 5 years old child also had to go through this.”
“The ground staff were rude and giving various excuses. In fact, couple of passengers also had to go through the same experience. I don’t understand why they oversold the flight and how is this even approved by the management? I would request the concerned authorities to take immediate action on these incidents so that no one has to go through the same experience as I did,” added the cricketer in another tweet.
His colleague and former Indian cricketer Aakash Chopra said that such behaviour was not expected from the airline. “Hey @airvistara, totally unexpected from you,” he tweeted.
