114 public grievances were received from the public in the camp by the Officers concerned of NDMC. Most of the grievances of residents of the New Delhi area pertained to the Personnel, Civil Engineering, Horticulture, Public Health, Enforcement, Commercial, Tax and Estate Departments, said Kuljeet Singh Chahal.
New Delhi: In order to provide information, facilitation and grievances redressal for the benefit of its residents, services users and employees, New Delhi Municipal Corporation has decided to make door-to-door visits. The civic agency also organized its fortnightly Suvidha Camp at Convention Centre on Saturday.
Member NDMC said that it is an initiative of good governance under the vision to provide every resolution under one roof. He said that NDMC has decided to visit residents, RWAs and MTAs at their door step to address their grievances and organize Jan Suvidha Camp in their areas. “We have already received invitations from various RWAs to hold such types of camps in their areas,” he said.
He informed that as many as 114 public grievances were received from the public in the camp by the Officers concerned of NDMC. Most of the grievances of residents of the New Delhi area pertained to the Personnel, Civil Engineering, Horticulture, Public Health, Enforcement, Commercial, Tax and Estate Departments.
“All public grievances were discussed face to face by the public with the officials Concerned of various NDMC Departments to resolve them expeditiously. 231 grievances were received in the last Suvidha Camp out of which many have been resolved. If any Grievances requiring policy level decisions process were explained alongwith likely timelines of their redressal,” he added.